FAQs
Questions? We've Got Answers.
Pricing
Will I see a price before sharing my contact details?
Where standard pricing is available, we'll show an estimate first. Services with variable requirements may need a tailored quote.
Can I send photographs for a repair or painting quote?
Yes. Photos and descriptions help us understand the requested work. We may still need more details or a site assessment.
Services
Can I request more than one service?
Yes. Select any combination of cleaning, repairs, painting, pre-condition reports, curtain cleaning and aircon servicing in one enquiry.
Can Yellow help before a tenant moves out?
Yes. You can request relevant cleaning, repairs, painting and other services as part of your handover preparation.
Does cleaning guarantee I will get my rental deposit back?
No company can guarantee that outcome. Deposit decisions depend on your tenancy agreement, property condition and the landlord or agent's assessment. We'll confirm the scope of cleaning we can provide.
Do I have to book all six services?
No. Choose one or combine several.
Process
Does sending an enquiry confirm my booking?
No. Our team will review your request and confirm the scope, price and availability before scheduling.
Scheduling
Can I request a particular service date?
Yes. Provide your preferred date in the enquiry. We will confirm availability before a booking is final.
Quality
How does Yellow check the work?
Cleaning jobs are subject to supervisor-led checks supported by internal photos and checklists.
Areas
Which parts of Singapore do you cover?
Enter your property postcode when you enquire. We'll confirm service availability and any applicable travel arrangements.
Partnerships
Can property agents work with Yellow regularly?
Yes. Send your partnership enquiry through our dedicated agent page and tell us about your requirements.
Get started
Ready to Get Your Property Handover-Ready?
Choose your services. We'll coordinate the rest.